bgb99 Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of bgb99, an online casino and sports betting platform operated under the bgb99 brand and accessible at bgb99.bio. These Terms constitute a legally binding agreement between you ("User" or "Player") and bgb99. By creating an account, making a deposit, or participating in any game or betting activity on bgb99, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

bgb99 reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Continued use of the platform following the posting of changes constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the platform immediately.

2. Eligibility

To use bgb99, you must meet all of the following eligibility criteria. bgb99 strictly enforces these requirements and may request supporting documentation to verify compliance at any time.

• You must be at least 21 years of age. Persons under the age of 21 are strictly prohibited from registering an account or participating in any betting or gaming activity on bgb99.
• You must be a natural person (not a corporate entity) accessing the platform for personal, non-commercial entertainment purposes.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your sole responsibility to determine whether accessing bgb99 is lawful in your jurisdiction.
• You must not be an employee, director, officer, agent, or affiliate of bgb99, or an immediate family member of such a person.

3. Account Registration & Security

To access real-money games and betting markets on bgb99, you must register an account by providing accurate, complete, and up-to-date personal information. You may only hold one active account at any time. Opening multiple accounts is a breach of these Terms and may result in immediate suspension and forfeiture of funds.

• You are solely responsible for maintaining the confidentiality of your username and password. You must notify bgb99 support immediately if you suspect any unauthorised access to your account.
• You must complete the Know Your Customer (KYC) verification process when requested. Failure to provide satisfactory KYC documentation may result in withdrawal restrictions or account suspension.
• You must provide a valid phone number that can receive mobile banking notifications. Bangladesh mobile payment services (bKash, Nagad, Rocket, Upay) require number verification for deposit and withdrawal processing.
• Account ownership is non-transferable. You may not sell, transfer, or assign your account or any rights associated with it to any third party.

4. Deposits & Withdrawals

bgb99 supports fast, secure financial transactions through leading Bangladesh mobile payment methods. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). The following conditions apply to all financial transactions on the platform.

• Minimum deposit amounts and withdrawal thresholds are set by bgb99 and may be updated from time to time. Current limits are displayed in your account dashboard and on the relevant payment page.
• Withdrawals will only be processed to the same payment method and account used for the most recent deposit, subject to successful KYC verification. bgb99 processes approved withdrawal requests within 24 hours under normal operating conditions.
• bgb99 does not accept deposits from third-party accounts. All payment methods used must be registered in your name. Any deposits received from an unverified or mismatched source may be reversed and the account suspended pending investigation.
• bgb99 employs SSL encryption and industry-standard security protocols to protect all financial data. However, bgb99 shall not be liable for any losses resulting from unauthorised access caused by your failure to safeguard your login credentials.

5. Bonuses & Promotions

bgb99 offers a range of promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal promotions (for example Eid, Pohela Boishakh, BPL, and IPL specials). All bonuses are subject to specific terms that are communicated at the point of offer and govern how the bonus may be used, converted, and withdrawn.

• Wagering requirements must be met in full before any bonus-derived winnings can be converted to withdrawable real-money balances. The standard rollover requirement is detailed on each individual promotion page.
• Bonuses are issued to one account per household address and per device. Any attempt to claim a bonus through duplicate accounts or fraudulent methods will result in forfeiture of the bonus and any associated winnings, and may lead to account termination.
• bgb99 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice if the offer is being exploited or if platform conditions require it.
• Free spins are valid for specified games only and expire within the time window stated on the relevant promotion. Winnings from free spins are subject to the stated wagering requirement before withdrawal.

6. Responsible Gaming

bgb99 is committed to promoting responsible gaming. Gambling should remain an enjoyable leisure activity. We strongly encourage all players to set personal time and spending limits, and to seek help if gaming behaviour is negatively affecting their daily life. Players who believe they may have a gambling problem should contact bgb99 support to activate self-exclusion or cooling-off tools.

• Self-exclusion requests will be processed within 24 hours of receipt. During the exclusion period, affected accounts are locked from all gaming and betting activities, and promotional communications are suspended.
• Deposit limits (daily, weekly, monthly) can be set by contacting bgb99 support. Once a limit is set, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours.
• Underage gambling is strictly prohibited. bgb99 cooperates fully with any investigation related to underage access and may report suspected cases to relevant authorities.

7. Prohibited Activities

The following activities are strictly prohibited on bgb99. Violation of any of the below may result in immediate account suspension, forfeiture of all balances, and referral to relevant authorities where applicable.

• Using automated bots, scripts, AI-assisted tools, or any software that provides an unfair advantage in gameplay, betting selections, or bonus accumulation.
• Collusion with other players, match-fixing, or any form of coordinated wagering designed to manipulate game outcomes or exploit promotional offers.
• Money laundering, using gambling activity to conceal the origin or ownership of funds, or depositing proceeds of any criminal activity.
• Opening or operating accounts on behalf of another person, sharing login credentials, or allowing a third party to place wagers using your account.

8. Intellectual Property

All content on bgb99 — including but not limited to text, graphics, logos, icons, images, audio clips, software, game interfaces, and data compilations — is the exclusive property of bgb99 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any bgb99 content without explicit prior written consent from bgb99.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bgb99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, system failure, or the cost of substitute services arising out of or in connection with your use of bgb99 or these Terms, whether based in warranty, contract, tort (including negligence), product liability, or any other legal theory.

bgb99 does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, technical issues, or force majeure events may temporarily affect service availability. bgb99 will make reasonable efforts to notify users of planned downtime in advance via the platform or email.

10. Amendments to These Terms

bgb99 reserves the right to amend these Terms at any time. Material changes will be communicated to registered users via email or a prominent notice on the platform at least 7 days before they take effect, except where immediate changes are required by applicable law or regulatory guidance. Your continued use of bgb99 after any amendment constitutes acceptance of the revised Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which bgb99 operates. Any dispute arising out of or in connection with these Terms, including questions regarding their existence, validity, or termination, shall be submitted first to bgb99's internal resolution team via [email protected]. If a satisfactory resolution cannot be reached within 30 days, the parties agree to refer the matter to binding arbitration. Nothing in this clause shall prevent bgb99 from seeking emergency injunctive or other equitable relief in any competent court.